First of all, I’d like to say how much I like Kayak: A ton. It is usually the first website that I visit when making travel arrangements, and the fact that you can easily compare almost all airline’s times and prices is just fantastic. They don’t sell you the tickets; instead they send you on to the airlines’ (or travel website’s) site to buy the tickets. Somehow they make money on advertising and referral fees.
I have saved substantial money by using Kayak, and discovered airlines and options that I would never have heard of otherwise.
Then, yesterday I received an email from American Airlines:
As a valued customer who has booked an American Airlines ticket through Kayak.com or Sidestep.com over the past year, we would like to inform you that American Airlines fares are no longer being displayed on these sites…
At American Airlines, we are committed to saving you time and money by making AA.com your one-stop shop for finding the best fares…. So, when booking your next trip, be sure to visit AA.com.
What is American being so pissy about? Full description here, but basically they don’t want their fares shown next to those of third parties who sell American flights (like Orbitz, Cheaptickets.com, etc.) American has a “low fare gurantee”, so I don’t understand why they are worried about the additional competition.
I think this move of theirs is designed to squelch competition, which frankly is unAmerican.
Even though their quality has been decreasing at a rapid pace over the past few years, I still fly American more than any other airline. As of today, I have flown 1,722,509 miles on American (46,146 year to date).
I have been diversifying my air travel away from American and this is just one more reason to move away from them.