Google of course has a close relationship with salesforce.com, so a little digging into the code behind the Google Glass reveals some pre-built integration with some features that are frankly amazing. Thanks to a source close to the Glass project I’m excited to show you what past generations of sales people would consider magic:
1) Facial recognition of contacts
When properly linked together your Google Glass and salesforce.com can be used to pull up contact profiles by matching the photo stored in Salesforce with the person that you’re seeing.
2) Activity creation
As almost all sales people hate entering activities into any CRM system, Google Glass has a special feature which will watch you as you go through your various daily appointments in your Google Calendar and log the proper activities automatically in Salesforce.
The next release will have a feature to mark certain activities as “private” so they don’t get automatically created as activities, but in the meanwhile be mindful of what you’re doing while wearing Google Glass.
3) Sales coaching
For a small monthly fee, sales managers can now directly observe and record the sales calls that their teams go on. No more flying to Indianapolis for that sales call just to watch Joe Salesman pitch a client. Now sales managers can provide feedback both after the call has ended or in real time!
I’m sure as time goes on we will find many more uses for the integration between these two great products.
Adam is a senior vice president at Cloud Sherpas, one of the world’s leading Cloud Solutions Providers.
We help businesses maximize their CRM returns by identifying desired business goals, finding the right tools and technology for the job, and delivering rapid implementations that remain focused on achieving your desired business capabilities.
(This blog was originally posted on April 1st, 2013. Happy April Fool’s Day!)